Far-infrared warmth, JPHEAT. | Shipped from Japan to Singapore by EMS, shipping included | Ships in 3 business days, arrives in about 3–7 days
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Singapore orders are shipped from Japan by EMS. Shipping is included in the price, and the total is shown at checkout. Exchanges (details).

SUPPORT

When choosing,
and when using.

Questions about our products, and what to know before you shop.

Heated floor mats and electric blankets generally have heater wire (a line-shaped heating element) laid through them. All JPHEAT products now available use ORIZUMI, a planar heating element with no heater wire. The woven water-based carbon mesh itself heats when powered, making heat from a single surface (Japanese Utility Model Registration No. 3241937 and No. 3241938). How planar heating and far infrared work is explained on the Technology page.

The JPHEAT heated mattress pads JPT100J and JPT7080J are low-voltage products: the included dedicated AC adapter converts power from a household outlet (AC 230 V) to 24 V DC before sending it to the pad. The pad and the planar heating element carry nothing but 24 V DC. It is not rechargeable, so please keep the adapter plugged in during use.

No. JPHEAT heated floor mats (JPT5060, JPT60100, JPT16060, JPT200120) have an insulation layer built into the back, so you can spread them straight on the floor without a separately sold insulating underlay or aluminum mat underneath. Please use them on a hard, flat floor.

An electric blanket is a blanket-type product that goes over or under you. The JPHEAT heated mattress pad is laid on a futon or mattress with a sheet on top, and instead of heater wire, the ORIZUMI planar heating element heats as a surface. Temperature can be set within 20–50 °C in 1 °C steps. When sleeping, please use the off timer (1–12 hours) and a lower temperature.

The structure of the heating element differs. Ordinary heated floor mats heat with heater wire laid through them, while JPHEAT uses ORIZUMI, a planar heating element of woven water-based carbon mesh, so the surface itself is the heating element. In third-party testing, a test sample of the JPT100J measured a peak wavelength of 8.35 μm and a normal total emissivity of 0.89. These are results for the test sample and do not indicate the surface temperature of each product or any action on the human body.

The JPT200120 covers 2.4 m², about the same as a mat generally sold as “for 1.5 tatami” (about 176×128 cm, about 2.25 m²). It is large enough to cover from the front of the sofa to a low table, with a rated power consumption of 800 W. 50×60 cm (JPT5060) is for under a desk or at your feet, 60×100 cm (JPT60100) is for one person, and 160×60 cm (JPT16060) is a long size laid in front of the sofa.

Energy use can be estimated as “power consumption (kW) × hours of use (h).” One hour at maximum output uses about 0.08 kWh for the JPT5060 (80 W), about 0.2 kWh for the JPT60100 (200 W), about 0.35 kWh for the JPT16060 (350 W) and about 0.8 kWh for the JPT200120 (800 W). Power is reduced once the set temperature is reached, so actual use is usually lower. The cost depends on your electricity plan.

The surface is PVC with an everyday water-repellent finish, so you can use it as is, without a cover. Spills can be wiped off with a well-wrung cloth. If you lay a rug or similar on top, choose a thin one so heat does not build up. There is no dust-mite mode.

Products now available are designed for use by people. Do not use them for purposes other than those intended, such as warming pets. A heated pet mat is coming soon as a separate series.

All heated mattress pads and heated floor mats now available can be set within 20–50 °C in 1 °C steps. Instead of high, medium and low settings, you set the temperature you like as a number. The off timer is 1–12 hours. The display shows the set temperature. The actual surface temperature and how warm it feels vary with the environment, such as room temperature, rugs and bedding. Start at a lower temperature.

Start at a lower temperature and find the one that suits you. As a guide, set heated floor mats to 38 °C, and heated mattress pads to 30–38 °C for long use. Warming the same spot for a long time can cause low-temperature burns, even at relatively low temperatures. Change your position or the position of the product from time to time. When an infant, an elderly person or anyone who has trouble feeling heat uses it, a guardian or caregiver should watch over them. Heated floor mats are products for the floor. Do not use them for sleeping or napping, and turn the power off when you go out. Lay the heated mattress pad under the sheet when using it. Before use, always read the included instruction manual.

The instruction manual comes with the product. To check it before you buy, or if you no longer have it, please contact us with the model number.

None of the products now available can be soaked or washed in water. To clean off dirt, turn off the power, unplug it and wipe with a well-wrung cloth. Storage differs by model, so please check the included instruction manual.

Conditions of use differ by model. Heated floor mats are laid on the floor and cannot be used for sleeping. Lay the heated mattress pad on a futon or mattress with a sheet on top. For suitable flooring, placing furniture and similar points, please check the included instruction manual.

The product warranty is 1 year. Coverage follows the included warranty card and instruction manual. For faults or repairs, please contact us by email (info@jpheat.jp) or phone (+81-48-278-1556, weekdays 10:00–17:00 Japan time) with the product name, model number and purchase date.

Shopping guide

Yes. Order with “Add to cart” or “Checkout” on each product page. Payment is on a checkout screen provided by Shopify.

In Singapore, please buy the heated mattress pads JPT100J and JPT7080J from the official online store (each product page on this site, with checkout by Shopify). Products are sold by 川口精研株式会社 and shipped from Japan by EMS, with a 1-year product warranty. The heated floor mats are not sold in Singapore.

Prices are shown in Singapore dollars on each product page, and shipping is included in the price. Shipped from Japan by EMS (Express Mail Service) within 3 business days; delivery takes about 3–7 days.

You can use credit cards (VISA / Mastercard / JCB / American Express / Diners Club / Discover) and other methods shown on the Shopify checkout screen. Cash on delivery, convenience store payment and bank transfer are not available.

Orders to Singapore cannot be returned for a change of mind. For an initial defect, damage in transit or a wrong item, please email us within 7 days of delivery and we will exchange it at our cost. Faults from day 8 onward are handled under the 1-year product warranty (terms of the warranty card). Orders not yet shipped can be cancelled by email. See the purchase terms for details.

CONTACT & INFORMATION

Contact

info@jpheat.jp
Phone: 048-278-1556
川口精研株式会社